FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR SHIPPING TIMES?

Ground // Delivers in 5-7 Business Days  

2nd Day // Delivers in 2-3 Business Days  

Next Day // Delivers by the Next Business Day  

 

HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED? 

When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

 

WILL MY CREDIT/DEBIT CARD BE CHARGED IMMEDIATELY? 

Your credit/debit card will be charged at the time your order is placed.

 

WHAT ARE MY PAYMENT OPTIONS? 

We accept Visa, Mastercard, American Express and PayPal.

 

HOW DO I CHANGE OR CANCEL AN ORDER? 

Please email us at info@dnmcity.com as soon as possible. We will make every effort to accommodate your request. However, we cannot cancel or change an order once it has shipped.